Are you an analytical professional who turns data into direction? We’re looking for a B2B Operations Specialist to drive clarity and insights across B2B and Marketplace.

B2B Operations Specialist

As our B2B Operations Specialist, you bring clarity to how our B2B and marketplace sales perform -and why. You act as the analytical backbone of the team, supporting the Marketplace & B2B Manager and cross-functional stakeholders with data-driven insights that improve execution and performance.

This role sits at the center of B2B and Marketplace performance, providing the analytical foundation that enables strong strategic and operational decisions. Your mandate is to generate high-quality insights, identify risks and opportunities early, and equip stakeholders across B2B with the clarity needed to act decisively.

You are embedded in the business organization, working closely with your main stakeholders to connect operational actions with commercial outcomes.

Key Responsibilities

Performance Analysis & Insights

• Analyze B2B and marketplace performance across channels, customers, and SKUs

• Evaluate impact on GM1, return rates, margin, and EBITDA

• Translate data into clear, actionable insights

• Prepare decision materials and ad hoc analyses

• Flag deviations, risks, and optimization opportunities
  Conduct detailed analyses on SKU, campaign, and funnel performance

• Identify drivers behind performance changes

• Support day-to-day problem solving within B2B operations

• Preparation and input for budget follow ups

Your KPI framework

• GMV, Net Sales, Return Rate, GM1, EBITDA, CoS, product performance, channel performance, market performance

Your tools

• Tableau

• Strong proficiency in Excel, including complex formulas (e.g., INDEX/MATCH, XLOOKUP, SUMIFS), pivot tables, and data analysis

• Google Analytics

Your Past & Your Skills

• 2+ years of experience in a similar role

• Degree or equivalent education in Sales, Data, or Economics

• Comfortable with dashboards, data interpretation and presenting conclusions

• You are motivated by understanding cause and effect

• You are commercially oriented and see connections between channel actions and commercial outcomes

• You know how to prioritize and deliver insights that can be acted on

• You communicate clearly and always keep the business goal in focus

What We Offer

• Global environment

• Personal and professional development

• Freedom to add value/make a difference

• Hybrid Remote policy

• A number of voluntary benefits

Interested in learning more about NA-KD, our culture, colleagues, and benefits? Visit our career site here!

Does this sound like an opportunity for you?

To submit your application, simply click the "Apply for this job" button below. Please provide your full application in English, including your CV and responses to a few background questions.

We encourage early applications as we follow a continuous selection process. This means we may close the recruitment before the final application day. Don't hesitate to submit your application promptly - we look forward to hearing from you!

Application deadline: 11th of March

Start Date: ASAP

Location: Gothenburg HQ, Sweden

Others: This is a full time permanent employment, with an initial probation period of six months

About NA-KD

We believe in the power of creativity, ambition, and bold ideas. Inspiration drives everything we do, from shaping the future of fashion to telling stories that resonate and creating an environment where people can grow.

Being fast, social, and connected guides how we work, collaborate, and challenge norms together. At NA-KD, you are encouraged to make an impact. We explore new ways of working, push boundaries, and learn from experience, driven by passion, curiosity, and the excitement of what’s next.

Our Commitment to Diversity

NA-KD is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.