Delivery Manager



London, UK
Posted on Wednesday, June 26, 2024
Our Story
Hello there. We’re Zopa.
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
As a Delivery Manager at Zopa your role is to develop the confidence that the right people are doing the right work, at the right time and in the most efficient way possible. This means facilitating key cross-functional programmes across the organisation, acting like glue in bringing stakeholders together for collaboration and transparency and championing our OKR process to ensure your team is delivery against their commitments at the right cadence.
This role will be based 2 days a week in our London Bridge office.

The role:

  • Driving continuous improvement across teams
  • Facilitating retrospectives, health checks and steering teams towards Agile ways of working and self-organisation
  • Working in cross-functional teams within Tech and the wider business
  • Executing cross tribe strategic programmes
  • Aligning the business through Objectives and Key Results
  • Providing momentum and visual representation how the programme is progressing
  • Coaching others through Agile ways of working
  • Working across DevOps and Site Reliability teams

About you:

  • Experienced working with DevOps/SRE teams delivering internal projects.
  • You enjoy acting as a servant leader.
  • Passionate about Agile ways of working.
  • Skilled at bringing people together to solve problems.
  • Effective at coaching and influencing others.
  • You have great situational awareness.
  • Experienced in the delivery of complex projects.
  • Proficient experience using Jira and Confluence.
  • Scrum Master (CSM) or Professional Scrum Master (PSM) certified.

Added bonus:

  • Experience with Flight levels or LeSS
  • Previously worked in a Fintech environment
Flexible working? Yes please!
At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work-life balance. Our teams work in a hybrid manner, from our vibrant UK offices and the comfort of their own homes, at a frequency that suits the team and the work they do.
Not only that – you'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
*Subject to having the right to work in the country of choice
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.