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Senior Credit Strategy Analyst - POS Finance

Zopa

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IT, Accounting & Finance

London, UK

Posted on Wednesday, November 1, 2023

Our Story

Hello there. We’re Zopa.

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

You will join a high performing risk analytics team responsible for driving step-change improvements in credit performance by developing risk models, hypothesis testing, and monitoring portfolio trends.

Collaboration is key at Zopa which means you'll work closely with our cross-functional teams including data science, product, and engineers to develop and drive growth strategies, influence strategic decisions and identify new opportunities through the application of leading-edge analytical techniques.

We look for bright individuals with a passion for translating numbers into business opportunities and delivering insights to drive decision-making - if this resonates with you, we'd love to hear from you!

A day in the life:

As a Senior Credit Strategy Analyst, you will be entrusted to lead on our most complex and highest impact projects.
You are empowered to think outside the box and devise creative, innovative solutions to the problems we tackle.
You will work in a team which owns a broad remit across credit strategy, credit policy, affordability, fraud, valuations, and pricing.
Zopa offers a broad range of lending products, including unsecured personal loans (UPL), credit cards, secured loans for the purchase of a car and point-of-sale finance, which all pose different analytical challenges.
You work in a wider cross-functional product, credit, and data science team, so you will have the opportunity to work alongside, learn from and mentor some of the brightest minds and friendliest people in the industry!
You work with some of the best tech in the industry, such as powerful Python instances for data analysis and machine learning and Redshift for data warehousing.
All our decisioning systems are built in-house, meaning that we have nearly unlimited flexibility in what we can implement.

Responsibilities include:

Optimising credit decisioning for our point-of-sale finance business, either through the deployment of a new risk scorecard understanding the risks involved or designing and implementing a change to credit policy
Using advanced statistical techniques to predict customer behaviour or forecast future demand
Shaping and enhancing our credit policy, and working with the product and tech teams to deliver these changes
Managing the pricing & commercial discussions with our Product / Sales team and merchants we are partnering with
Analysing the performance of our portfolio, identifying any areas of improvement, and recommending strategy changes based on these findings
Building NPV & pricing optimization models to inform lending decisions while understanding their inherent limitations
Collaborating with our fraud team to stay updated on latest trends and exploring potential enhancements to our fraud strategy
Formulating strategies to improve our affordability policy and ensuring we continually deliver good customer outcomes
Mentoring junior team members, fostering their growth and development within the team

About you:

You have 2+ years' experience doing credit risk analysis or pricing in a consumer lending environment, preferably for a point-of-sale finance lender (not essential)
You have a strong ability in manipulating and analysing large datasets using SQL and/or Python
You are experienced in visualization and storytelling through data (Tableau experience is a plus)
You have a passion for translating numbers into business opportunities and delivering insights to drive decision-making
You are a structured and holistic problem-solver, and possess strong time management skills
You have an insatiable curiosity and a relentless drive to learn, improve, and share knowledge with others
You are able to work collaboratively with cross-functional teams, including tech, data science, finance and product

**This role can be based in Stoke or London. If in London, you will be required to travel to Stoke a few days a month**

Flexible working? Yes please!

At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work life balance. Our teams work in a hybrid manner from our open-plan, riverside London Bridge office and the comfort of their own homes at a frequency that suits the team and the work they do.

Not only that – you'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.

*Subject to having the right to work in the country of choice

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.