Head of Credit Risk
Join Chief Risk Officer Theso in protecting Yonder and its customers from all lending and underwriting risks as our new Head of Credit Risk. You'll lead the continuous development of Yonder’s Credit Risk Management Framework, manage risk exposure while enabling the organisation to drive sustainable growth. You'll have work experience in a senior credit risk function at either a large high street bank or a lender that has scaled. You’ll also have an understanding of predictive models and scorecards, and excellent management and mentoring skills.
“It's as if Time Out, Amex and Monzo had a baby” - Will T, Yonder Member
We’re building the financial membership of the future. Starting with a credit card that has fun and experiences at its core, we’re the antithesis to your dad’s stuffy, corporate, boring credit card.
Whilst tech is revolutionising the finance industry, credit is still stuck in the stone ages. We want to create a world where financial services are fair and conscious, and the stress of debt is eliminated for everyone.
We announced our £62.5M Series A raise in 2023 and we’re backed by some of the best in the business and have attracted top talent from the likes of Monzo, Wise and ClearScore.
Sounds cool. What's my part in this?
Over the last 3 years, we’ve grown from just an idea to a beautiful, fully regulated credit product that our members absolutely love including the support we provide them.
Our Chief Risk Officer, Theso, is looking for a Senior Credit Risk Manager to keep the company's credit risk in check, while delivering on Yonder’s growth objectives. This is a pretty exciting gig to ensure that we are protecting Yonder and our customers from all lending and underwriting risk, and continuing to deliver on the amazing customer experience that Yonder strives to provide.
What you'll be responsible for:
Be the Chief Risk Officer’s eyes and ears for all things credit risk, while building out your own credit risk team over the next 12-18 months.
Enhance the organisation's understanding of credit risk, ensuring the delivery of robust risk assessment practices across our lending.
Implement strategies to improve acquisition underwriting processes, aiming to reduce and keep arrears rates within appetite.
Manage portfolio risk by overseeing and adjusting credit exposure within risk appetite.
Champion a culture of responsible lending, setting clear guidelines for fair customer outcomes.
Collaborate with credit reference agencies and other data providers to continuously enhance the quality of credit data available.
Act as the primary contact for discussions with debt and equity funders, representing the company’s credit risk strategies and performance.
Monitor portfolio performance to ensure it aligns with business expectations and risk appetite.
Utilise advanced credit risk management techniques to drive customer growth while adhering to the company’s risk objectives.
What you'll bring:
Proven experience in a senior credit risk management role, preferably within the credit card or unsecured lending sector.
An understanding of predictive models, scorecards, and the impact of lending decisions.
Solid commercial acumen with a deep understanding of the economics behind a revolving credit portfolio.
A track record of delivering tangible improvements in credit risk metrics.
Exceptional leadership skills with the ability to drive team performance and development.
Strong experience in working with external parties, including credit bureaus and funding partners.
Proficiency in SQL, Python, or other relevant data analysis tools.
Excellent interpersonal skills in building engaging relationships at all levels across the business.
Willingness to get your hands dirty when necessary while also giving strategy and direction to the team.
Bonus points if you have experience in management or mentoring, or a desire to do so, as this role will eventually have a team reporting to them.
Provide oversight to our collections strategy and ensuring learnings are implemented as part of our acquisition and portfolio strategy
Work with our finance teams to determine accurate provisioning for new and existing cohorts
What's it like working at Yonder?
📍 We're office-first, remote-friendly
We’re based in our Old Street office, complete with a terrace, breakfast, coffee, dogs and plenty of comfortable space to do your best work. We ask you to come in to the office at least 3 days a week, with everyone coming in on Mondays.
🤝 We take a values lead approach
Our principles are incredibly important to us, so we recommend you check them out here: Our DNA
📈 We take development really seriously
We have a pretty structured process for progression, with fortnightly one-on-ones and quarterly peer perspectives. We also take some time at the end of each week to reflect and celebrate what we’ve learned and achieved.
What's in it for me?
Depending on your skill set and what you can bring from day one, you’ll be looking at:
💰 £100,000 to £130,000 annual salary
📈 £95,000 to £135,00 in stock options
✈️ 35 holidays (27 days annual leave + 8 days public leave)
❤️🩹 Private healthcare with Aviva, including mental health, dental & vision cover
🐣 16 weeks enhanced parental leave
⛷ Bi-annual team-building trips abroad
🧠 Learning and training allowance (£500/year)
🍳 Monthly team breakfast
⛳️ Monthly team events like Mini-golf, Escape Room, Cocktail making
🚴 Cycle-to-work scheme
☕️ Fresh pour-over coffee made by our very own CEO, Tim
What's the application process look like?
We take the candidate experience really seriously, so we’ve made the process as transparent as possible. We also promise to be super responsive, and will never leave you wondering where you stand for weeks on end. Here’s how it works:
Stage 1: Hiring manager call (45 mins):
Theso will have have an initial Zoom call with you to find out more about you and to tell you more about us.
Stage 2: Case Interview (60 mins)
We'll work through a live case study during this interview to go over your technical skills. This can be via zoom or in-person in our office - up to you! This round will be with Theso and James.
Stage 2: Face-to-face interview (2 hours):
We’ll run through two 60-minute interviews to learn more about how you work. This will also be a great opportunity for you to meet the rest of the team - so it would be great if you could come to the office for this stage. You will have a Interviews will be structured as follows:
Experience interview: We’ll deep dive into your CV and talk about your past experiences & your technical knowledge.
Values interview: We want to learn more about how you work - we’ll ask you questions related to our principles (Our DNA). This round will be with 2 of our wider team
Stage 4: Offer 🤩 If everyone’s happy, we’ll make you an offer to join us 🎉
All offers are subject to right to work & criminal background checks. We’ll also do a reference check - ideally with a previous manager on the phone.
🌈 We know that diverse teams build better products. If you’re from an under-represented community, we’d especially love to hear from you.
👉 Even if you don’t feel 100% qualified, please do apply anyway. Your attitude and desire to grow are just as important as your experience.