Wagestream is on a mission to bring better financial wellbeing to frontline workers.

We partner with some of the world’s most famous employers, like Bupa, Burger King, Green King and the mighty NHS to give their teams access to fairer financial services - all built around flexible pay. Over three million people can now choose how often they’re paid, track their shifts and earnings, start saving, use budgeting tools, get free financial coaching, and access fairer financial products. All in one financial wellbeing super-app.

Wagestream is unique: VC-backed and growing at scale-up pace, but with a social conscience. Some of the world's leading financial charities and impact funds were our founding investors, and we operate on a social charter - which means every product we build has to improve financial health and reduce the $5.6bn ‘premium’ lower-income earners pay for financial services each year.

You’d be joining a team of over 200 passionate, ambitious people, across Europe and the USA, building a category-leading fintech product and all united by that same mission.

The Opportunity:

We're seeking an experienced Head/Manager of Facilities to oversee our 4-floor office space, capable of creating an exceptional workplace experience for our employees. This role combines operational facility management with creative event planning to foster a vibrant company culture.

What will you be doing?

Facilities Management

• Oversee daily operations of our state of the art 4-floor office space in the heart of Fitzrovia, ensuring all facilities are maintained to high standards.
• Owning all tenant queries, mmanaging relationships with vendors, service providers, and building management. Coordinating maintenance, repairs, and improvements across all floors.
• Implementing and maintain safety and security protocols.
• Oversee office inventory management and procurement.
• Manage space planning and allocation, including hot-desking and meeting room systems.
• Ensure compliance with health and safety regulations.
• Coordinate with IT team on infrastructure needs.

Company Flat Management

• Oversee all facilities and stock/supplies needs for the company flat. This includes routine maintenance, cleaning services, and repairs.
• Conduct regular inspections of the flat to address any maintenance issues promptly.

Events Management

• Support the planning and execution of internal company events.
• Coordinate all logistics and stock for external events.
• Manage event budgets and vendor relationships.
• Create engaging office experiences that enhance company culture.

Administrative

• Develop and manage facilities and events budgets
• Create and maintain facilities-related policies and procedures
• Generate regular reports on facilities operations and event outcomes
• Coordinate with Finance team on budget tracking and forecasting
• Manage facilities-related contracts and documentation

What experience might you have?

Must-haves: (But if you’re close… we'd still love to talk to you!)

• 5+ years of facilities management experience, preferably in a multi-floor office environment.
• Proven track record in event planning and execution.
• Strong vendor management and negotiation skills.
• Experience with health and safety regulations and compliance.
• Excellent project management and organisational abilities.
• Strong budget management skills.
• Proficiency in Microsoft Office suite and facilities management software.

Can-be-learnt:

• BIFM/IWFM qualification or equivalent.
• Familiarity with smart building technologies.
• Experience in office renovation or relocation projects.
• Exceptional communication, interpersonal, and customer service skills.
• Detail-oriented, proactive, and solutions-focused mindset.
• Ability to multitask, prioritise effectively, and work flexibly, including occasional hours outside the standard schedule.

Working Policy: We require you to be on-site in the office the London office five days a week.

Benefits:

• 25 Days Annual Leave in addition to public holidays (up to 5 day rollover), as well as flexible time off allowances for any ad-hoc childcare/family/caring needs
• 10 days Annual Leave Buy-Back scheme - for if you’d like some additional time off
• 12 weeks paid Maternity Leave and 4 weeks paid Paternity Leave for employees with over 12 months service
• Special Leave for In Vitro Fertilisation (IVF) and other fertility treatments
• Paid leave to volunteer
• Work from Abroad policy
• Brand new equipment - from the latest Apple MacBooks to 34” curved monitors at Wagestream HQ
• Salary sacrifice to pension, as well as bonus exchange to Pension: reap even more rewards of any bonus by paying into your pension & save on Tax and NI + added compound growth
• The best benefit of all, access to Wagestream!
• Access to Salary Sacrifice Schemes via ThanksBen: THE Benefits marketplace. Choose the benefits you want, when you want. Pay less tax, receive more value 🎉

Additional:

• Additional Pension Payments
• Workplace nurseries
• Cycle to Work
• Tech Scheme
• Healthcare cash plans, etc

At Wagestream we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Wagestream is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, or veteran status.

Department

Operations

Locations

London Office

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