Topline Pro Pay Transparency Philosophy

At Topline Pro, we believe that transparency around compensation is fundamental to building a fair, inclusive, and high-trust workplace. Our approach to pay is grounded in the principles of clarity, consistency, and equity.

We provide clear salary ranges in all job postings and base compensation decisions on objective criteria such as role scope, relevant experience, and performance.

Our compensation structure is regularly reviewed to ensure it aligns with market trends and internal equity. While we comply fully with pay transparency laws in Massachusetts, New York, and any other jurisdictions in which we operate, our commitment goes beyond compliance—we see openness around pay as a reflection of how we value our people and the work they do.

📣 Role Summary

We’re hiring a Marketing Coordinator to keep our brand and content engine running smoothly and consistently. This role leads our social media presence; planning the calendars, drafting copy, creating and scheduling posts, while making sure nothing slips. It also drives customer content collection, turning testimonials, photos, and B-roll into reusable assets stored in a clear, accessible library. Beyond social media management and content, the coordinator will also work on the company podcast, event logistics, cross-team requests, and will tackle light admin and website updates. By building simple systems, templates, and reporting, this role helps the marketing team move faster, stay consistent, and raise the quality bar week over week.

⚡ What you'll do

• Create and manage the Instagram and LinkedIn calendar; plan, draft, schedule, and publish on time.

• Capture customer content (testimonials, photos, B-roll), create video edits, and keep assets organized in a searchable library.

• Run logistics for Titan Talks (our company podcast): book and prep guests, manage the schedule, and share clips.

• Coordinate trade show and event details, from swag orders to onsite content capture and follow-ups.

• Handle light admin and simple website copy; keep docs, trackers, and calendars accurate.

• Partner with Sales, CX, Brand Comms, designers, and contractors to deliver content requests.

• Monitor competitor activity at a high level and share quick takeaways.

• Create simple systems, templates, trackers, reporting, to improve consistency and efficiency.

🎯 What we’re looking for

• 2+ years of experience in marketing, social, or content roles (startup experience a plus).

• Detail-obsessed with clean copy, accuracy, and brand awareness.

• Writes short, sharp social posts and simple web copy; comfortable using AI tools like ChatGPT.

• Can do light video editing to create simple cuts to be posting-ready.

• Organized and tech-savvy: fluent in Google Workspace and content management tools; keeps calendars and assets in order.

• Communicates clearly with Sales, CX, Brand Comms, designers, and customers to gather and deliver content.

• Takes initiative—asks questions early, applies feedback, and owns outcomes.

• Thrives in fast-paced environments, juggling shifting priorities while improving processes.

• Contributes to raising consistency and quality across our brand presence.

🤗 Who you are

• A detail-oriented doer who takes pride in clean, accurate work and never lets things slip through the cracks.

• A natural organizer who thrives on keeping calendars, assets, and workflows in order.

• A clear and confident communicator who makes it easy for teammates, customers, and contractors to work with you.

• A creative storyteller who enjoys turning customer voices and everyday moments into engaging social content.

• A proactive problem-solver who asks smart questions early, applies feedback quickly, and takes ownership of outcomes.

• Comfortable working independently in a fast-paced environment while also collaborating across teams.

• Energized by building simple systems and processes that make marketing more consistent and scalable.

• Excited to grow in a startup environment where your work directly shapes how our brand shows up to the world.

📅 Hiring Process

• Recruiter Screen

• Hiring Manager Screen

• People & Culture Screen

• Onsite

• Cofounder Screen

🙌 What we offer

• $75k-$85k + equity package

• Full Medical, Dental, and Vision Health Coverage

• Computer and workspace enhancements

• Monthly stipend for mental and physical health

• 401(k) plan (non-matching)

• Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year

• Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros

🤝 Our Values

• No Bullsh*t: We create meaningful results for our customers and drive growth for our team—ensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.

• Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth—even when it doesn’t go as planned.

• One Team, One Dream: We tackle challenges together with creativity, and an open mind—always seeking solutions and embracing fresh ideas to win as a team.

• Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect—because great ideas come from everywhere.

• Be an Owner: We take responsibility for outcomes, act in the company’s best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.

• Boom!: We take time to celebrate each other’s achievements, big and small—at work and in life—because shared success fuels lasting momentum. And we end all team meetings in a “Boom!”

About Topline Pro

We’re building AI powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.

Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (COO) with an excellent team of 80+ rockstars with plans to expand more in 2025. We serve thousands of local service businesses and were named as one of the 2023 and 2024 top 50 Tech Companies building for SMBs.

We're YC-backed and well funded with several years of runway, and we’ve experienced rapid growth in the past year. We're in a phenomenal position to scale—with the financial foundation, product-market fit, and momentum to go big. You’ll be joining at an inflection point—where the groundwork is laid and the path to massive impact is clear.

We believe “great candidates” do not come about through simply a checkmark next to past experiences. We believe in hiring people not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.

Compensation Range: $75K - $85K