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Senior People Operations Manager - DACH

TIER Mobility

TIER Mobility

People & HR, Operations
Berlin, Germany
Posted on Tuesday, July 18, 2023
<div> <p><span></span></p> <p>As Europe's leading provider in the field of micromobility, TIER's mission is to change mobility for the better. And to do that, we need talents like you who love innovation and exciting challenges as much as we do. Help us make mobility more sustainable and become part of the team!<br>Let's #changemobilityforgood</p> </div><p><strong>Permanent</strong><strong>, full time. Berlin based. </strong></p><p><strong>Hybrid office and remote work.</strong></p><p><strong>THIS IS US </strong></p><p>TIER Mobility is Europe's leading shared micro-mobility provider, with a mission to Change Mobility for Good. By providing people with a range of shared, light electric vehicles, from e-scooters to e-bikes and e-mopeds, powered by a proprietary Energy Network, TIER helps cities reduce their dependence on cars. Founded in 2018 by Lawrence Leuschner, Matthias Laug and Julian Blessin. </p><p>TIER is headquartered in Berlin and currently operates in 190+ cities across 20 countries in Europe and the Middle East. With a focus on providing the safest, most equitable and most sustainable mobility solution, TIER has been climate neutral since 2020. </p><p><strong>THE ROLE AND YOUR IMPACT AT TIER </strong></p><p>Under the leadership of the Director People Operations, and dotted line to the Business Partners, the Senior People Operations Manager owns full employee experience for [the country/region]. </p><ul> <li>Responsible for ensuring the day to day People functions are performed in accordance with policies and procedures and People best practice </li> <li>Be the go to senior point of contact and/or escalation for our General Managers and employees in [insert Region] </li> <li>Provide direct advice and guidance to employees and local managers on local People policies, procedures and legislations </li> <li>Own operational processes and responsible for setting the standards and direction of HR operations ● Implementation and execution on changes, company policies and local employees’ benefits (and payroll until centralised) </li> <li>Be able to handle operational tasks including (but not limited to): Contract generation, on/off boarding, performance related topics, compliance and all necessary administration in alignment with central processes </li> <li>You will be working closely with other Senior People Ops Managers and you will support 1+ People Ops Associates and/or working students/interns so experience or a desire to lead, develop, and support junior team members with their personal and professional growth, is key </li> <li>Deliver and participate in the development of key HR initiatives across the HR spectrum, including but not limited to L&amp;D, benefits, feedback culture, etc </li> <li>Act as the point of contact for questions concerning labour law in collaboration with our legal department ● Manage work councils within the region[s] where applicable </li> <li>Build and constantly improve existing People Operations processes </li> <li>Support recruiting processes with the local teams if needed </li> </ul><p><strong>YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS </strong></p><ul> <li>You are a strong people and team leader with at least 5+ years of experience in People roles (HRBP or People Ops lead role </li> <li>You have strong project management and analytical skills </li> <li>You have an ability to move from strategic thinking to granular analysis </li> <li>you like to find pragmatic solutions to problems </li> <li>You have excellent communication skills, with the ability to articulate both verbally and in writing a compelling vision </li> <li>You have a ‘get things done’ mentality and passion for people </li> <li>Expertise in labour law and administrative HR/People topics [for insert region] </li> <li>Eager to dive into new topics and continuously grow with the organisation </li> <li>Excellent communication in [insert language and] English - [insert secondary language] is an advantage ● Excited to build-up People Excellence both centrally and regional </li> <li>Have the ability to lead global projects from inception to operation</li> </ul><p><strong>GET AN IMPRESSION OF THE TEAM </strong></p><p>You will be joining the team where the journey starts at TIER: The People Operations team is driven by the mission to onboard, serve and support the best talent to change mobility for good. We are strategic partners, with a strong service mindset and the right sense of humour. We thrive on providing an exceptional people experience and believe that diversity is the key to our success. We love what we do and we accept the challenge to multitask and work on cross-functional projects within a fast paced and dynamic environment. We are a team of passionate, curious, and ambitious people, working side by side with each other to build up a diverse and strong team at TIER. </p><p><strong>THIS MAY INSPIRE YOU </strong></p><ul> <li>Join us at the forefront of one of the most exciting and rapidly moving industries </li> <li>We’re agile, we’re growing and so will you! At TIER, there’s space for exponential professional development and room to make a huge impact on the business going forward </li> <li>Being part of the team means you’re part of its success. Our ESOP program gives you an opportunity to have a share in the company – nothing like invested interest! </li> <li>For Head Office roles - We support your growth with an annual development budget ● Surf your city with free rides on our e-scooters and e-mopeds </li> <li>Diversity and inclusivity is super important to us, so enjoy initiatives &amp; programs such as #WomenofTIER ● Expect company onboarding and team events with international colleagues from all over the world ● Benefit from flexible hours and our remote work options </li> <li>Profit from competitive compensation combined with perks like memberships with Urban Sports Club, Blinklist and Headspace </li> <li>Be part of one of the fastest growing and most funded startups in Europe with a world-class team of serial entrepreneurs (Co-founder of Rebuy, Takeaway, and Coup) and high-performers (Ex BCG, Uber, JPMorgan, Delivery Hero, and more) </li> </ul><p><strong>*Depending on the role and location your benefits may differ. </strong></p><div> <p><span>We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at TIER. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation or gender identity. Come as you are and join our ride! </span></p> <p><span>In case you are living with disabilities, chronic illness or neurodiversity please inform us, to provide you with the proper assistance in the application process. </span></p> <p><span>If we could spark your interest and you want to change mobility for good with us, apply now and let us know why you’re the one for the job! We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners!</span></p> <p><strong>We are looking forward to your application!</strong></p> </div>
TIER Mobility is an equal opportunity employer.