Customer Success & Product
Tandem Health
Who you are
You are passionate about working closely with our developers to build the best clinician copilot
You enjoy being close to users to understand their needs and ensure they love Tandem
You are excited about bringing Tandem to new customers
You thrive in a fast-paced environment where you’re engaged in a broad range of activities
You want to work with other world class people in an organisation where the best idea wins
Ultimately you are excited about changing European healthcare, and enjoying the journey there
What you will do
You will be focusing on a mix of the following activities. Your focus may shift over time depending on demand, and also based on your desires of which parts appeal the most to you:
Sales - Blow new customers away with demos of Tandem, and lead the full sales process that naturally follows.
Customer success - Onboard new customers, ensure they fully start to use Tandem, and continue to love the product.
Product development - Draw learnings from working close to customers, to constantly improve and further develop Tandem.
Requirements
Medical background
Based in Stockholm
Fluent in Swedish (due to majority of current customers being Swedish)
Nice to have
Health tech experience
Sales experience
Product development experience