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Team Lead - Media operations

Nivoda

Nivoda

Marketing & Communications, Operations
Mumbai, Maharashtra, India
Posted on Sep 30, 2025

Location

Mumbai

Employment Type

Full time

Department

Media Operations

Designation: Team Lead - Media operations

Location: BKC, Mumbai (In office)

Working shift : 24/7(Morning/Evening/Night)

About Nivoda:

Nivoda is a global B2B diamond and gemstone marketplace, providing jewelry retailers with access to competitive, high-quality diamond supplies. Recognized for its operational efficiency and commitment to customer success, Nivoda helps businesses grow profitably by minimizing inventory risks and optimizing the supply chain.

Key Responsibilities:

  • Ensure high security standards are maintained throughout the shift

  • Ensure SOPs are followed by the team

  • Attendance management

  • Daily tallying and auditing of stones received and stored in safe

  • Take ownership of the entire photography and videography process of precious stones and ensure thorough stock check at the end of each shift

  • Managing the day-to-day activities of the team.

  • Motivating the team to achieve organizational goals.

  • Developing and implementing a timeline to achieve targets.

  • Delegating tasks to team members.

  • Conducting training of team members to maximize their potential.

  • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.

  • Conducting monthly performance reviews.

  • Contributing to the growth of the company through a successful team.

  • Creating a pleasant working environment that inspires the team.

Required Skills & Experience:

  • Minimum 2 years of Team handling experience

  • Transparent & honest approach- as he/she will be dealing with stones

  • Speaks good English, written and verbal

  • MS Office and reporting skills

  • Ability to multitask efficiently with multiple counterparts

  • Attention to detail

  • Humble, honest, trustworthy

  • Shows respect & appreciation for every person

  • Takes 100% responsibility with a can do attitude - Does not blame, complain, criticize or condemn