Operations Associate (Jewellry)
Nivoda
About Nivoda:
Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam.
We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry.
Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture.
The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to almost 400+ internationally. We are a global team of big thinkers, risk takers and hard workers.
What you'll do:
- Written & verbal communication with suppliers for queries, follow ups, order updates.
- Communicate with the fulfillment team for sourcing diamonds & gems.
- Responding to incoming queries within the organization.
- Track the shipments
- Maintain data & statistics related to operations.
- Coordinate with logistic teams to ensure timely deliveries.
- Work cooperatively with cross-functional teams to manage supplier relationships
Requirements:
- 1-2 years of Experience in jewelry industry
- Quality control knowledge to maintain high standards for finished products
- Knowledge of jewelry design software and manufacturing technologies can be beneficial.
- Effective problem-solving abilities.
- Excellent communication skills