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Operations Associate (Jewellry)

Nivoda

Nivoda

Operations
Mumbai, Maharashtra, India
Posted on Jan 21, 2025

About Nivoda:

Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam.

We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry.

Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture.

The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to almost 400+ internationally. We are a global team of big thinkers, risk takers and hard workers.

What you'll do:

- Written & verbal communication with suppliers for queries, follow ups, order updates.

- Communicate with the fulfillment team for sourcing diamonds & gems.

- Responding to incoming queries within the organization.

- Track the shipments

- Maintain data & statistics related to operations.

- Coordinate with logistic teams to ensure timely deliveries.

- Work cooperatively with cross-functional teams to manage supplier relationships

Requirements:

- 1-2 years of Experience in jewelry industry

- Quality control knowledge to maintain high standards for finished products

- Knowledge of jewelry design software and manufacturing technologies can be beneficial.

- Effective problem-solving abilities.

- Excellent communication skills