Reporting Manager: Director of Risk
Location: Remote, US & European Hours

About Nivoda
At Nivoda, we’re transforming the diamond and jewelry industry with the largest digital marketplace of its kind. We bridge timeless luxury with cutting-edge technology, enabling faster, smarter, and more connected transactions on a global scale. With teams in London, New York, Hong Kong, and Mumbai, we’ve experienced unprecedented growth, doubling revenue year over year.

The Environmental, Social, and Governance (ESG) Manager has a unique opportunity to define and deliver the initiatives that will shape the luxury retail industry. You drive compliance, create sustainable value for our buyers and suppliers, and ensure our long-term competitive edge in a fast-growing marketplace. If you are an intellectually curious strategist and hands-on executor, passionate about delivering impact through ESG, we want to hear from you.

About the Role
As the ESG Manager, you will own the end-to-end ESG compliance strategy and execution. Reporting to the Head of Risk, your mission will be to enhance buyer lifetime value (LTV) by driving conversion and retention through exceptional ESG standards. You will shape and implement policies and frameworks aligned with our commitments, certifications, and long-term goals, working across teams to ensure success.

What You’ll Do

This is a role for a strategic operator who blends vision and execution, someone who understands the complexity of scaling a fast-growing, global organisation.

• Develop our ESG Policy, Prioritise Initiatives, and Deliver: Define the ESG policy framework and lead the implementation of plans to meet shareholder agreement commitments through 2028.

• Build and Execute a Supplier Vetting Framework: Create and execute a robust supplier vetting framework that enhances integrity and trust across the supply chain.

• Lead in Certification: Ensure compliance with Responsible Jewellery Council (RJC) certification and support the overall certification strategy.

• Collaborate with Cross Functions: Partner with Risk, Supplier Management, Operations, and Sales teams to operationalise ESG initiatives, track OKRs, and maintain stakeholder alignment.

• Represent the Strategic Vision: Provide strategic guidance on emerging ESG trends, regulatory requirements, and best practices, ensuring Nivoda stays ahead of industry benchmarks. Identify the hallmarks for our public relations, education, and marketing messages.

• Enable through Technology: Evaluate and implement tools to streamline ESG compliance, reporting, and supplier management processes.

• Execute with Data: Use analytics to measure the impact of ESG initiatives on conversion, retention, and buyer-supplier engagement, iterating for continuous improvement.

• Lead Carbon Neutrality Mission: Develop carbon accounting strategies, with a particular focus on supply chain emissions

Basic Qualifications

• Proven track record in ESG, sustainability, or compliance roles with a strategic and operational lens.

• Strong knowledge of certifications like RJC, ESG frameworks, and supplier onboarding best practices.

• Collaborative mindset with experience driving cross-functional initiatives in fast-paced environments.

• Clear and compelling communication skills; ability to translate complex ESG principles into actionable plans.

• Demonstrated ability to balance long-term vision with short-term execution.

• Experience in carbon accounting and Life Cycle Assessment (LCA), especially within supply chains

Preferred Qualifications

• Master’s degree in Business Administration, Sustainability, or a related field.

• Exceptional analytical skills; experience with data visualization tools (e.g., Tableau, Power BI) or coding (Python, SQL).

• Experience working in global teams spanning North America, Europe, and Asia.

• Background in luxury, technology, or B2B and marketplace industries.

• Hands-on experience with certification audits and risk management processes.

• Demonstrated passion for sustainability and creating impact through scalable solutions.

Join us and help write the next chapter of Nivoda’s story—one where people power exceptional growth and innovation. We’re excited to see the impact you’ll make.