Labster’s Corporate Marketing team is seeking a Senior Manager of Marketing Programs to oversee integrated marketing campaigns and programs to fuel growth. The Senior Manager of Marketing Programs will play an integral role in shaping marketing campaign strategy and executing programs throughout the customer lifecycle.

This person will collaborate closely with fellow marketers as well as colleagues in other functions such as product management and R&D. Reporting to the Sr. Director of Corporate Campaigns and Marketing, this person will be joining a mission driven organization dedicated to improving education globally!

Responsibilities:

Integrated Campaign Management (Acquisition)

• Develop and execute multi-channel marketing campaigns that build brand awareness and create sales pipeline

• Work closely with content, growth and creative marketing experts to design and deliver campaigns that incorporate elements such as thought leadership content/insights, video, social media, event opportunities, and related components

• Craft and optimize personalized campaigns that target specific audiences and personas

• Produce a monthly webinar series that utilizes the content and assets from integrated campaigns in delivering insights to our Ideal Customer Profile(s)

• Assist in the coordination of live events as needed, helping to ensure a polished and well constructed presence for our brands

• Collaborate with Growth Marketing and Rev Ops to properly leverage marketing technology in campaign creation and tracking such as marketing automation, CRM, web CMS, and other related tools to deliver and optimize campaign success

• Monitor campaign performance by focusing regularly on KPIs such as MQLs, Conversion Rates, SQLs, Pipeline Contribution, and Closed/Won Success

Customer Marketing (Retention)

• Own and manage our online customer community portal by coordinating cross-team assistance on posts and interactions

• Lead go-to-market campaigns, messaging, and launches for new product features and capabilities impacting our existing customer base

• Plan and implement customer-focused campaigns to drive product adoption, upsell, cross-sell, and renewals

• Support the execution of our annual virtual customer conference

• Partner with Customer Success Managers to identify opportunities and align marketing initiatives that support customer communications and retention

• Design and manage a customer loyalty program to foster referrals and identify customer champions

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field

• 7+ years of experience in marketing for B2B SaaS organizations

• 2+ years of experience marketing for education, education technology, nursing, healthcare, medical or related products

• A passion for customer-centric marketing and a creative approach to solving challenges

• Exceptional written and verbal communication skills with an ability to articulate complex and technical concepts in a relatable manner

• Strong project management skills with an ability to work cross-functionally

• Highly organized, detail-oriented, and able to manage multiple projects simultaneously

• Results-oriented mindset with strong business acumen

• Willingness to travel 10 - 15% of the time to industry events and team meetings

Why Labster.

At Labster and UbiSim, we are driven by a bold vision: to empower the world with knowledge. Our mission is to captivate learners and dismantle barriers through immersive technology that improves lives. As a leader in immersive learning, Labster redefines STEM education by providing tools that break down societal and economic barriers, enabling students to flourish in their careers and communities. UbiSim is shaping the future of nursing education, equipping the next generation of patient-centric nurses with immersive VR experiences. Our work is urgent and impactful—addressing global shortages in healthcare and STEM fields while engaging students more deeply and democratizing access to high-quality learning. If you’re passionate about making a tangible difference in the world through education and healthcare innovation, this role will amplify your impact.

What’s in it for you?

• Competitive compensation and comprehensive benefits package.

• Generous parental leave policy, including a phased return to work program to support your transition.

• Work with flexibility in a remote-first organization that values work-life balance.

• Flexible vacation policy so you can recharge when you need it.

• Opportunities to travel and connect with colleagues from around the world.

• Access to free 1:1 therapy sessions and mental health support through a membership with iFeel.

• The chance to get involved with our Values in Action and LGBTQIA+ Employee Resource Groups, promoting a diverse and inclusive workplace.

Our commitment to all of you

Labster, Inc. is proud to be an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Labster strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. Labster complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Department

Marketing

Locations

Labster, Boston

Remote status

Hybrid Remote

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