Operations Specialist



Sofia, Bulgaria
Posted on Thursday, January 11, 2024

Kriya is a fintech platform that keeps business flowing brilliantly by providing frictionless access to payments, credit and working capital through seamless integrations and instant credit decisions.

Founded in 2011, Kriya has helped businesses collect over £27 billion in B2B payments, and advanced over £3.5 billion worth of credit through working capital and business loans. Kriya has a wide-reaching network of strategic distribution partners including Barclays Bank UK PLC, and is backed by a prestigious array of equity investors including Northzone, Barclays Bank UK PLC and Mouro Capital (owned by Santander Bank).


As an Operations Specialist, you’ll be in a unique hybrid role that includes responsibilities from two key functions: risk and operations. You will join the teams at the heartbeat of Kriya, ensuring customers have a frictionless purchasing experience as well as helping funds flow seamlessly from Kriya to our customers and vice versa. You will have great visibility into the work of every team at Kriya, so you’ll gain a deep understanding of how the wider business functions. This will enable you to develop and implement your ideas on how to make Operations slick and scalable. This is also a great opportunity for you to learn about borrower behaviours and risk underwriting processes.

What you’ll be doing:

  • Reviewing new and existing customers and assigning spending limits for our B2B payments product
  • Executing payments and reconcile those received to settle outstanding debts
  • Responding to queries from both customers and our merchants
  • Reconciling our bank accounts, reporting to internal and external stakeholders
  • Working closely with our banking and payment services providers to ensure we’re giving our customers the best possible service
  • Developing our process and automation strategy to improve the way we serve our customers