Head of Merchant Risk



London, UK
Posted on Tuesday, September 5, 2023

Kriya's suite of tools keeps business flowing brilliantly by providing frictionless access to payments, credit and working capital through seamless integrations and instant credit decisions.

Founded in 2011, Kriya has helped businesses collect over £20 billion in B2B payments, and advanced over £3 billion worth of credit through working capital and business loans. Kriya has a wide-reaching network of strategic distribution partners including Barclays Bank UK PLC, and is backed by a prestigious array of equity investors including Northzone, Barclays Bank UK PLC and Mouro Capital (owned by Santander Bank).

The Role

Kriya has helped thousands of small businesses bridge the gap between completing orders and waiting to collect buyer payments. We are now interested in how we evolve our product set to integrate into third party ecosystems, creating an embedded finance offering. Increasingly B2B transactions are going digital and we are very well placed to help various platforms with this transition.

We are looking for an experienced risk specialist to spearhead our embedded finance product development. This role requires an innovative mindset, with the ability to identify new ways to make credit decisions, sourcing and utilising new data sets. You will build the core risk capabilities, from establishing risk appetite, evaluating risk and designing our policies and processes. Once the product is in market, the role will require continuous learning and improvements to optimise credit performance, forecasting and tracking performance of the portfolio.

You will be a leader in our Risk Function, reporting into the Chief Risk Officer, and working closely with our General Manager and Chief Capital Officer. Given the focus on this strategic plan, the Founder/CEO will also be a key stakeholder.

What you'll do:

  • Define the key requirements for the product design and market positioning, specifically around the data capture and credit processing approach for the UK and international markets.
  • Develop and optimise our pricing models and loss forecasts. Collaborate with our Data Science, Risk Analytics, Commercial and Engineering teams in developing our predictive models, product features and processes.
  • Work with our Legal & Compliance teams to set up Know-Your-Customer, Anti-Money Laundering, and financial crime frameworks that support the embedded product vision.
  • Work closely with the Capital Markets team to secure funding by establishing understanding and confidence in our profitability assessments and risk management framework.
  • Continually enhance the portfolio performance through monitoring, insight and investigative analysis, explaining findings and recommendations to stakeholders in a clear non-technical way that is easy for stakeholders to digest and understand.
  • Support the collections and recovery team with data driven insight and collections strategies.
  • You have experience in a broad range of credit risk disciplines and a proven track record of developing and enhancing credit strategies to launch new products and enhance risk performance. An understanding of point-of-sale transaction decisioning and embedded credit will be an advantage here.
  • You are familiar with tools such as Microsoft Excel, Google Sheets, SQL and BI tools such as Looker, Power BI, Google Data Studio, etc. and can self-sufficiently provide analytical insight.
  • You have strong conceptual thinking and the ability to find new ways to solve analytical/business problems. You are comfortable with the ambiguity of early stage product development and can work dynamically and iterate fast.
  • You have experience developing solutions with traditional and non-traditional data sources, and know how to evaluate new data to build a case for procurement and integration.
  • Strong interpersonal skills and have the ability to work cross functionally.
  • You work hard, get your hands dirty and are motivated by the challenge of revolutionising business finance.

Our company values are:


We're focused on getting the important stuff done first. We don't get bogged down in long emails and lots of meetings, we find solutions (they're out there!) and get it done!

The only constant is change: we embrace change and learn. We ask and listen for feedback, and always provide it too.


We always put the whole company first - when we succeed collectively, we all succeed individually. Everyone has a voice, we listen to each other's opinions.

Not only will you have the opportunity to make a huge impact at one of the UK's leading FinTech companies, you will also have access to:

  • Best in class share options scheme
  • A great office in the heart of Shoreditch (complete with roof terrace, ping pong, interactive Zoom Rooms and beer fridge), to help collaboration and in person innovation time
  • 60 days work from abroad allowance
  • 25 days of annual leave per year, plus your Birthday off
  • 26 weeks of enhanced maternity leave/ 8 weeks paternity leave
  • Life Insurance and Private health coverage with half price Virgin Active/David Lloyds gym membership
  • Unlimited access to all Tate Modern exhibitions, free Amazon Kindle and book purchase allowance
  • Regular social events, free office lunches (2x a week) and sporting events including Yoga and Football
  • Summer Fridays - with half day off every other Friday during the summer months
  • Mentoring from industry leaders and peers
  • The opportunity to progress your career at one of the UK’s leading FinTech companies

Our Commitment to You

We will do our best to reply to all applications, however if you have not had a response within 4 weeks, please assume your application has not been successful.

Kriya is constantly working to maintain and improve our inclusive, friendly workplace. We ensure that both applicants and our people receive unbiased treatment without discrimination on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race or any other protected characteristic.

How will we use your information?

We will use your data to process your application, to allow us to assess your suitability for a role, market job opportunities and recruitment information and improve our sites. We may share your data with third parties to achieve these purposes. We will not share your data for marketing purposes. We will keep your data safe in accordance with data protection legislation.

If you are unhappy with the use of your data, you can change your mind at any time by emailing legal@kriya.co