Senior Product Manager



London, UK
Posted on Tuesday, August 15, 2023

Kriya is a fintech platform that keeps business flowing brilliantly by providing frictionless access to payments, credit and working capital through seamless integrations and instant credit decisions.

Founded in 2011, Kriya has helped businesses collect over £20 billion in B2B payments, and advanced over £3 billion worth of credit through working capital and business loans. Kriya has a wide-reaching network of strategic distribution partners including Barclays Bank UK PLC, and is backed by a prestigious array of equity investors including Northzone, Barclays Bank UK PLC and Mouro Capital (owned by Santander Bank).

The role:

As a Senior Product Manager, you’ll make it your business to understand what our customers and internal stakeholders actually care about.

You’ll ensure good feedback loops are in place and create a roadmap that supports your squad’s goals, and ensure that product gets built on time and quickly generates an impact. We’ll trust you to assess the strategic and technical impact of projects – bringing in data, customer feedback and whatever else you need to backup your decisions.

The role will report into the Product Lead, but you’ll also be working horizontally across our technology, commercial, risk management and operations teams. Over time, there will be opportunities to step up and run an existing product squad or lead a newly created squad launch.

You’ll work closely with the rest of the Tech team to get buy-in for your squad’s roadmap and communicate the outcomes back to your area. This is a fast-paced environment with lots of moving pieces, so you’ll need to be flexible and quickly adapt your style based on the stakeholder group.

What you'll be doing:

  • Conduct customer discovery, working with other team members across Product, Commercial and Account management to derive insights into customer needs
  • Collaborate with Product Lead and the Product team to prioritise features against other strategic company priorities
  • Be responsible for your own product workstream, and work autonomously to drive projects to completion,
  • Collaborate closely with Design and Engineering to define user journey, requirements and UX
  • Data analytics, including coming up with data-driven hypotheses to back up the business case for what to build
  • Measuring impact of product and feature releases on our clients
  • Communicate clearly and frequently to the whole company around discovery work, ongoing product development, and post-launch metrics
  • Experience executing and delivering complex, cross-functional end-to-end projects.
  • Experienced with customer research (i.e. comfortable speaking to external clients and gathering insights, as well as using data to inform decision-making).
  • Minimum five years experience in a similar role working with B2B, API or web-based products. Previous fintech experience is preferred but not mandatory.
  • Experience having worked with JIRA, Confluence, and Looker.
  • Great communications and stakeholder management skills.
  • Data-driven: back up projects with data and follow through to make sure they’ve resulted in big customer impact.
  • Strategic thinking & Project Management skills: be able to come up with a good plan to get things done. Make sure we roll out impactful features fast.
  • Empathy: be able to listen, ask questions and easily put yourself into the shoes of our customers and internal teams. Understand how customers are solving their problems at the moment and how we can drastically improve the experience.

Not only will you have the opportunity to make a huge impact at one of the UK's leading FinTech companies, you will also have access to:

  • Best in class share options scheme
  • A great office in the heart of Shoreditch (complete with roof terrace, ping pong, interactive Zoom Rooms and beer fridge), to help collaboration and in person innovation time
  • 60 days work from abroad allowance
  • 25 days of annual leave per year, plus your Birthday off
  • 26 weeks of enhanced maternity leave/ 8 weeks paternity leave
  • Life Insurance and Private health coverage with half price Virgin Active/David Lloyds gym membership
  • Unlimited access to all Tate Modern exhibitions, free Amazon Kindle and book purchase allowance
  • Regular social events, free office lunches (2x a week) and sporting events including Yoga and Football
  • Summer Fridays - with half day off every other Friday during the summer months
  • Mentoring from industry leaders and peers
  • The opportunity to progress your career at one of the UK’s leading FinTech companies

Our company values:


We're focused on getting the important stuff done first. We don't get bogged down in long emails and lots of meetings, we find solutions (they're out there!) and get it done!

The only constant is change: we embrace change and learn. We ask and listen for feedback, and always provide it too.


We always put the whole company first - when we succeed collectively, we all succeed individually. Everyone has a voice, we listen to each other's opinions.

Our Commitment to You:

We will do our best to reply to all applications, however if you have not had a response within 4 weeks, please assume your application has not been successful.

Kriya is constantly working to maintain and improve our inclusive, friendly workplace. We ensure that both applicants and our people receive unbiased treatment without discrimination on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race or any other protected characteristic.

How will we use your information?

We will use your data to process your application, to allow us to assess your suitability for a role, market job opportunities and recruitment information and improve our sites. We may share your data with third parties to achieve these purposes. We will not share your data for marketing purposes. We will keep your data safe in accordance with data protection legislation.