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Communications Manager

Klarna

Klarna

Marketing & Communications
New York, NY, USA
Posted on Nov 19, 2024
Communications · New York, NY, United States

Communications Manager

We usually respond within two weeks

About Us

At Klarna, our mission is to smooth commerce and make it easier and safer for people to shop and pay for their purchases. With our focus on customer obsession and commitment to transparency and accountability at the heart of everything we do, we are proud to be a trusted partner to 85 million consumers and 575,000 retailers across 45 markets.

Our amazing talented people and innovative technologies enable us to deliver this mission and we believe that we are making a positive impact on society and helping to drive the global economy forward.

What You Will Do

  • Build and manage key relationships with top-tier media to highlight Klarna’s growth, especially among corporate and investor targeting financial press.

  • Shape Klarna’s reputation through proactive and reactive media strategies that align with our market success and US positioning.

  • Track market trends and competitor moves to create standout stories that set Klarna apart.

  • Partner with Investor Relations, Finance, Product and other stakeholders to deliver impactful narratives for the US audience.

  • Coach Klarna’s C-suite for media and public appearances, ensuring our leaders convey Klarna’s vision and success.

  • Monitor coverage accuracy and work with journalists to correct any misperceptions.

  • Provide reputational guidance for emerging issues, reinforcing Klarna’s brand integrity.

  • Standardize communication processes for high-quality, consistent results.

  • Drive forward new ideas and initiatives that amplify Klarna’s communications.

Who You Are

  • A communications pro (6+ years) with experience in corporate and financial comms, investor relations, and a history of success in listed and/or high-growth settings.

  • Skilled at managing C-suite interactions, offering strategic insights that enhance Klarna’s narrative.

  • Proactive, news-savvy, and quick to spot opportunities for impactful media engagement.

  • Detail-oriented, adaptable, and results-driven in a fast-paced, ever-evolving environment.

  • Ideally, you’ve worked in a listed company, and agency experience is a plus.



Awesome to Have
  • A hustler mentality with an eagerness to push boundaries.

  • Adaptability and resilience to tackle fast-paced challenges.

  • Hands-on, ready to dive into a role that’s as dynamic and never inside the box.

  • A curiosity in AI and track-record of experimentation.



Closing

Klarna's Compensation model and Equity Offering
At Klarna, our compensation package includes a base salary and Restricted Stock Units (RSUs). To ensure fairness and maintain global market competitiveness, each role in a specific location has a set base salary. During the recruitment process, we will assess your skills and experience to determine which role is the best fit for you.
Our RSU program features a 4-year vesting schedule, allowing you to gradually become a shareholder in Klarna. Additionally, you may qualify for our Contribution-Based Reward (CBR) program, which recognizes and rewards significant contributions to our success.

Please include a CV in English.

Department
Communications
Locations
New York, NY, United States

About Klarna

Since 2005, Klarna has been on a mission to reimagine how consumers spend and save in their daily lives. We help people save time and money and reduce financial worry. With over 85 million global active users and 2.5 million transactions per day, our vision is a world where Klarna empowers everyone, everywhere, through seamless financial and commerce experiences—as a personalized, trusted assistant making financial empowerment effortless.

Over 575,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store.

Founded in 2005
Co-workers 3,800
Turnover $2.5bn
Communications · New York, NY, United States

Communications Manager