Team Lead Finance Operations - Payment Processes (all genders)
Holidu
Team Lead Finance Operations - Payment Processes (all genders)
Holidu is one of the fastest-growing travel tech companies worldwide. Our mission is to make the booking and hosting of holiday homes free of doubt and full of joy. We help hosts to manage their vacation rental with ease and guests to find the perfect holiday home they truly enjoy. Our team of more than 600 colleagues from 60+ nations shares a passion for modern technologies, an ambition for constant improvement and the drive to bring the best experience to more than 40k hosts and 100 million website users each year. You want to achieve amazing milestones with us? Then pack your bag, hop on board and get ready for take off!
Your future team
Your role in this journey
Lead the execution, monitoring, and reconciliation of payments related to our business model.
Motivate, coach and develop your team members to world-class results. Set direction and define objectives and key results.
Identify opportunities to improve the payment product taking into account customer satisfaction, cost-effectiveness and legal requirements.
Build strong relationships with other departments within the company, e.g. Product, Customer Happiness, Account Management and implement efficient collaboration measures.
Advance cooperation with payment service providers and financial institutions.
Bring our risk management to the next level and establish accurate control measures in line with KYC standards.
Your backpack is filled with
At least 5 + years of experience in the field of Payment Operations with at least 2 years in a leadership role, preferably in a scale-up environment.
A growth mindset, critically thinking and always willing to improve the status quo - knowing what it means to scale processes and adapt to growth.
Excellent communication skills, with the ability to make independent decisions and set priorities.
Profound knowledge of the payments lifecycle, the associated risks and a good overview of applicable regulations.
High attention to detail and analytical / data driven working style.
Fully proficient in English. German is a plus.
Our adventure includes
- Have an impact on the millions of people using our product every month.
- Grow with responsibility from day 1 and develop yourself further through regular feedback, workshops and knowledge exchange.
- Use your personal development budget and 2 extra days off to enhance your professional skills by visiting conferences, buying books, attending courses and more.
- Connect and have fun with international, diverse and yet like-minded people at work, regular events and 2 office days per week with your team.
- Get to know the world with the opportunity to work from other local offices for up to 8 weeks per year.
- Go travelling for 28 vacation days + the possibility to take up to 10 unpaid vacation days with interesting discounts on our Holidu properties.
- Get a sneak peek at the adventure that awaits you on Instagram @lifeatholidu.
Want to travel with us?
We are committed to diversity in all aspects of our business. We encourage applications from all genders, all corners of the world and all individual backgrounds. You are welcome to submit your application without a photo and without stating your gender, date of birth, marital status, nationality or disability status (if applicable).
If you require any special assistance when arranging interviews, office visits or the recruitment process in general, please contact the relevant HR person responsible for this job and we will do our best to accommodate your needs.