Account Management Support - Adriatics (f/m/d)



This job is no longer accepting applications

See open jobs at Holidu.
Customer Service, Sales & Business Development
Milan, Italy
Posted on Saturday, February 10, 2024

Account Management Support - Adriatics (f/m/d)

Milan, Italy
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Holidu is a fast growing travel-tech company with travel enthusiasts from 60+ nations. Together, we are striving to revolutionize the vacation rental industry by helping hosts to manage their vacation rental with ease and guests to find the perfect holiday home they truly enjoy. In October 2022, we secured €100 million Series E funding, allowing us to constantly improve our services and achieve the next milestone on our journey. Our team is united by a passion for modern technologies, an ambition for constant improvement and the drive to bring the best experience to more than 100 million users each year. Want to achieve amazing milestones with us? Then pack your bag, hop on board and get ready for take off!

Your future team

Join our dynamic and highly international Business Development team, where we cover the entire value chain from partner acquisition to onboarding and optimization. We are a team of 17 passionate individuals who bridge the gap between business and technology, ensuring a seamless experience for our partners, colleagues, and travellers. You will play a vital role in our team's success and contribute to the growth of our Italian market.

This is a 6-months temporary position.

Your role in this journey

Your primary focus will be supporting the Adriatic Team in optimising the performance of the Italian and Croatian partnerships. Your role will involve collaborating closely with both the Technical Account Management (TAM) team and the Business Development team, and you will be responsible for conducting performance analysis, upselling activities and quality checks to optimise the visibility and conversion of our partners on our platforms.

Other responsibilities included:

  • Make sure all necessary information for the integration has been provided by the partner. Contact the partner if any information is missing.
  • Help improve the quality of our partners by identifying and validating errors related to their data in the booking funnel.
  • Maximise the number of searchable properties for integrated partners, enhancing our platform's inventory.
  • Perform benchmark analysis to identify low performers and identify potential solutions.
  • Support partners on inquiries related to the collaboration with Holidu and their performance.
  • Offer Holidu Payment to our accounts and bring the booking experience for our guests to the next level.

Your backpack is filled with

  • Ongoing studies in tourism, business administration, IT, or related fields.
  • Excellent communication skills and ability to work well with diverse teams and partners.
  • Comfortable and proficient in working with technology and digital tools.
  • Strong attention to detail and excellent organisational skills.
  • Process-driven with analytical thinking capabilities.
  • Native Italian skills, fluent English skills. Additional languages like Spanish, French, Croatian or German are a plus.

Our adventure includes

  • Have an impact on the millions of people using our product every month.
  • Grow with responsibility from day 1 and develop yourself through regular feedback, workshops and knowledge exchange.
  • Have the opportunity to experience both Sales and Account Manager roles to further grow as a professional and find out where your strengths lie.
  • Connect and have fun with international, diverse and yet like-minded people at work, regular events and weekly office days with your team.
  • Get a sneak peek at the adventure that awaits you on Instagram @lifeatholidu.

Want to travel with us?

Apply online on our career page! Your first travel contact will be Gloria from HR.

We champion diversity in every aspect of life. We encourage applications from all genders, corners of the world and individual backgrounds. Please feel welcome to submit your application without a photo and details on your gender, date of birth, marital status and nationality. If you have a disability or special need that requires accommodation, please let us know.


Milan, Italy

This job is no longer accepting applications

See open jobs at Holidu.