What You’ll Do

• Own key customer relationships across industries like manufacturing, logistics, pharmaceuticals, hospitality, and retail—deeply understanding physical labor workflows and automation priorities

• Synthesize insights from the field and collaborate directly with founders to identify the most valuable verticals and use cases as our robotic capabilities evolve

• Partner with engineers and scientists to develop a deep understanding of current and future robotic capabilities, shaping the product roadmap

• Guide successful rollouts and long-term adoption by building trusted relationships with customer leadership and operational stakeholders

What You’ll Bring

• Extensive experience in a customer-facing, technical role—deployment strategy, solutions architecture, or technical consulting (5+ years)

• A sharp intuition for product and technology, with a deeply curious and analytical mindset

• Exceptional ownership and initiative—finding and solving problems independently

• Deep empathy for customer needs and the ability to translate them into actionable insights

• Exceptional communicator across technical and executive audiences

• Ability to travel to customer sites (25-75%)

• Bonus: Experience in robotics, hardware deployments, or relevant industries