About us

What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process.

About the role

At Forto, we are transforming global freight forwarding through technology, transparency, and efficiency. We are seeking a Analytics Specialist to join our team and partner closely with product managers and engineers to drive data-informed product development.

Key Responsibilities

• Challenge product and business problems by asking sharp, data-driven questions and proposing impactful, transparent solution

• Generate insights that guide the direction of our product department and inform strategic decisions across the business

• Analyze user behavior using behavioral analytics tools (e.g., FullStory), uncover trends and patterns, and help identify new product opportunities

• Design, implement, and interpret success and impact measurement of product features to guide product development and evaluate outcomes

• Define, maintain, and report on product health metrics and OKRs, helping the business track progress and performance

• Own and enhance reporting and dashboards, making complex analyses digestible and actionable for stakeholders at all levels

• Support and develop the dbt semantic layer and contribute to our modern data stack, including BigQuery and our data warehouse

• Mentor a more junior analyst, helping them grow their skills and contribute to product

Required Skills and Experience

• Advanced SQL proficiency and hands-on experience with BigQuery and dbt

• Familiarity with user analytics tools such as FullStory, Heap, Hotjar, Amplitude, or Google Analytics

• Strong analytical and creative thinking skills, capable of breaking down complex problems and turning data into action

• Solid understanding of A/B testing, product KPIs, and insight generation techniques

• Familiarity to predictive modeling, statistics, and data storytelling

• Experience in building visually compelling dashboards in Google Looker and presenting insights to both technical and non-technical stakeholders

• Ability to work independently and set an analytics agenda aligned with business goals

Preferred Skills and Experience

• Experience in freight forwarding or logistics is a strong plus, but not a must

Don’t fit all of our criteria? That’s okay! We know that you might be hesitant to apply if you don’t meet all our requirements, but here at Forto, we pride ourselves on embracing diverse perspectives and celebrating potential. If you are passionate about this position and the Forto values, please apply anyway. There could be a place for you in this role – or another one that’s a perfect fit!

Why work with us?

Our team is hard-working, constantly seeking to maximise the impact of their work, but we put our people first, always winning with care. We value efficient systems and swift, direct communication. We want everyone to have their time to speak, so that we can embrace diverse perspectives to help drive towards solutions always.