Company Description

Flink is the leading quick commerce player in Europe. We are on a mission to give people back time: You can order your groceries through our app and we deliver to your doorstep in minutes. We carry 3,000 products with a focus on the leading brands in each category. We aim for sustainability by making deliveries on electric bikes and utilizing recyclable packaging.

Flink launched in February 2021 and already operates in more than 90 cities in Germany, and the Netherlands. The business generated more than EUR 400m in revenues in 2022 and is operationally profitable. Flink is backed by the world’s most renowned tech investors, including Prosus, Mubadala, and Bond, and strategic investors like Doordash and REWE. We take great pride in being an inclusive employer that offers equal opportunities, and we celebrate the diversity and multiculturalism of our team. We're growing fast and always pushing ourselves to do better - we play for #1.

Job Description

As the Engineering Manager for Checkout & Payments (m/f/d), you'll play a vital role in Flink's success. You'll lead a fully cross-functional team that delivers end-to-end across backend, web, iOS, and Android, supported by a dedicated Product Manager, Product Designer, and Product Analyst. We believe in full cross-functional teams with complete service ownership: your team owns the problem, the solution, and the outcome.

Your scope includes the checkout flow, payment processing, pricing & promotions, order creation, delivery options, and building internal tooling that enables self-service for internal users. Your decisions will directly impact the customer experience for millions of users, the business revenue flowing through every transaction.

• Lead & Grow Engineers: Build a high-trust environment where engineers thrive and take ownership. You own end-to-end hiring, onboarding, and performance management, accountable for building and continuously improving how we attract talent. Ensure every team member has a clear career path and receives regular, actionable feedback. Help your team get 1% better every day.
• Drive Product & Business Impact: Partner with Product, Design, and Analytics to shape initiatives that directly impact Flink's revenue and customer experience. You'll work on challenges like increasing our Payment Success Rate, enabling customers to shop seamlessly across multiple devices, building internal tools that enable self-service for the products we build, and protecting our customers through fraud prevention initiatives.
• Own Critical Systems: Your team owns the systems that power the checkout experience, process payments, set prices, apply promotions, and present delivery options to customers (partnering with our dispatching teams to surface what's possible). These are the foundations of our customer experience.
• Guide Technical Direction: Shape the technology strategy for Checkout & Payments. Ensure your team makes the right technical decisions to deliver high-quality solutions reliably and repeatedly. You'll be included in architectural discussions, RFCs, and trade-off decisions, championing reliability, observability, and pragmatic engineering.
• Champion Reliability & Observability: Set the bar for operational excellence. Your team owns SLIs/SLOs, monitoring, alerting, and incident response for payment and checkout systems. You'll lead blameless postmortems that drive continuous improvement. Beyond keeping systems healthy, you'll build observability that gives the wider organization confidence in how these critical systems are performing, making the invisible visible.
• Reduce Toil & Accelerate Delivery: You'll have the space and support to invest in what matters: automating tests, reducing operational overhead, simplifying system complexity, and building self-service capabilities. We believe sustainable velocity comes from investing in engineering health, not just shipping features.
• Foster a Strong Engineering Culture: Create an environment where the best idea wins, encouraging constructive debate followed by committed execution. Embody "never let another Flinker fail" by supporting your team and celebrating wins together.
• Cultivate a Security-First Mindset: In payments, security is non-negotiable. You'll ensure your team prioritizes fixing vulnerabilities and follows security best practices, working closely with platform and other teams to keep our customers' data and transactions safe.
• Partner Across Flink: Collaborate with peer Engineering Managers to share learnings and improve engineering practices across the organization. Translate technical constraints into clear business context for stakeholders.

Qualifications

We're looking for a leader who is passionate about building robust systems and even stronger teams. You thrive in a fast-paced environment and are excited by the challenge of solving complex problems at scale.

• People leadership experience: Demonstrated experience building psychological safety, coaching engineers, and providing direct, compassionate feedback. You have a track record of hiring, developing, and retaining high-performing engineering teams.
• Payments domain expertise: Direct experience building or leading teams that operate payment systems at scale. You understand payment provider integrations, transaction reliability, idempotency patterns, and the complexities of processing payments across different methods and markets.
• Strong technical foundation: Solid knowledge of backend systems, microservices architecture, and building for scale. You can engage meaningfully in architectural discussions and guide your team toward quality trade-offs.
• Reliability mindset: Experience running high-reliability services with SLIs/SLOs, observability, and incident management practices.
• Communication skills: Ability to translate complex technical challenges into clear business impact for diverse stakeholders.

Nice to Have

• Experience leveraging AI tools to accelerate development across the SDLC (e.g., Claude Code, AI-assisted coding, automated testing)
• Experience with fraud prevention systems and risk management
• Background in vendor management and payment provider relationships
• Familiarity with e-commerce, marketplaces, or quick commerce

Additional Information

• A €1000 annual L&D budget as well as individual coaching options to ensure you have plenty of opportunities to learn, grow and achieve your goals
• 26 days of vacation, +1 day every year up to a maximum of 30 days
• A mobility budget of 35 EUR per month for Deutschland Ticket subsidy
• A cool discount on your Urban Sports Club membership
• Attractive company pension options
• Unlimited access to an e-learning and development platform, MyAcademy, including online German courses
• Online discounts with Corporate Benefits and Future Bens
• A cool discount off your personal Flink orders; be the first to test out new products!
• A modern and dog-friendly office in the heart of Berlin - lots of delicious lunch spots available within short walking distance

It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.