Company Description

Flink is the leading quick commerce player in Europe. We are on a mission to give people back time: You can order your groceries through our app and we deliver to your doorstep in minutes. We carry 2,500 products with a focus on the leading brands in each category. We aim for sustainability by making deliveries on electric bikes and utilizing recyclable packaging.

Flink launched in February 2021 and already operates in more than 80 cities in Germany, and the Netherlands. The business generated more than EUR 400m in revenues in 2022 and is operationally profitable. Flink is backed by the world’s most renowned tech investors, including Prosus, Mubadala, and Bond, and strategic investors like Doordash and REWE. We take great pride in being an inclusive employer that offers equal opportunities, and we celebrate the diversity and multiculturalism of our team. We're growing fast and always pushing ourselves to do better - we play for #1.

As the Head of / Manager Workforce Growth (m/f/d), your will ensure we have an adequate workforce supply to meet demand by both recruiting new employees as well as retaining and engaging the existing ones. You achieve this while keeping hiring costs low and maximizing workforce lifetime hours.

Job Description

• Managing acquisition budget and working closely with the Marketing team to ensure we deploy it efficiently across Performance channels. You also oversee our "Refer a Friend" Program and Job Platforms;
• Constantly optimizing our recruiting funnel, creating the analytics infrastructure, and executing diverse tests to identify opportunities to drive automation, increase conversion, and reduce time to hire;
• Designing and optimizing workforce lifecycle communication to support our acquisition, engagement, retention, and reactivation efforts;
• Leveraging your data skills to manage the trade-offs between acquisition and retention spending, and between internal and external workforce choices;
• Conducting experiments with workforce incentivization to change behavior and maximize workforce performance;
• Driving insights into our workforce experience and understanding churn drivers to prioritize retention efforts;
• Working in collaboration with Product to establish Tech roadmap.

Qualifications

• Minimum 5 years of experience in marketing, growth incentives in a fast-paced and demanding work environment (e.g. early-stage startup, consulting, VC)
• Demonstrated ability to manage multiple projects/tasks at once and prioritize effectively
• Analytical mindset, ability to interpret and translate data into actionable insights
• Advanced knowledge of SQL and Microsoft Excel
• You have excellent written and spoken communication in English
• Willingness to relocate to Berlin
• Marketing experience running successful marketing campaigns with knowledge across the full marketing mix of channels is a plus

Additional Information

• A €1000 annual L&D budget as well as individual coaching options to ensure you have plenty of opportunities to learn, grow and achieve your goals;
• 26 days of vacation, +1 day every year up to a maximum of 30 days;
• A mobility budget of 30 EUR per month with NAVIT, which you can use individually for Uber, BVG and many other providers;
• A cool discount on your Urban Sports Club membership
• Attractive company pension options;
• Unlimited access to an e-learning and development platform, MyAcademy, including online German courses;
• Online discounts with Corporate Benefits and Future Bens;
• A cool discount off your personal Flink orders; be the first to test out new products!
• A modern and dog-friendly office in the heart of Berlin - lots of delicious lunch spots available within short walking distance.

It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.