IT Technician
Einride
Job Description
Want to be part of transforming road freight – for good? Einride is showing the world a new way to move, based on the latest digital, electric and autonomous technologies. Through freight capacity as a service, we enable businesses around the world to accelerate towards their sustainability goals.
Founded in 2016, Einride became the first company in the world to deploy a cab-less autonomous electric vehicle on a public road (Sweden, 2019). In 2022, we were the first to successfully operate such a vehicle on a US public road. Today our award-winning technology has been launched across 8 countries (and counting). Our clients are some of the world’s biggest shippers, including Fortune 500 companies. We are also operating Sweden’s largest truck dedicated public charging network and counting.
The IT team is responsible for creating best in class employee experience by enabling productivity with technology and automation. You will be based out of the Stockholm office and have teammates in Gothenburg and Austin, Texas.
You will
- Help users who are having issues with their laptops, phones, or office AV equipment
- Work with macOS, Windows, and Linux computers, in Google Workspace, Slack, and Jira
- Help new joiners get set up with all the tech they need to be successful
- Perform device setups using our management systems for both laptops and phones
- Write documentation, both for our use internally and for the users
- Learn new things every day as you solve new problems and work with new technologies
- Answer IT service request tickets both in person and via Slack/email, escalating as needed
We expect you to:
- Have a Bachelor’s degree
- Be very familiar with Windows, macOS, and/or Linux: you can run upgrades, install apps, and troubleshoot common issues on at least 2 of these OSes already
- Be proficient in Google Workspace Suite (preferred) or MS365
- Have experience with an MDM like Jamf or Intune
- Enjoy helping others and have a service mindset
This is a full-time onsite position based in Stockholm. We recommend that you submit your application as soon as possible since selection and interviews are held continually.
At Einride, we are innovators, building solutions the world has never seen before – but urgently needs. That’s why we take action, and it’s why we are always eager to be challenged. We know that our best innovations come from having a diverse mix of people, including those of different experiences, career paths, and walks of life. By coming together and sharing our perspectives openly – by disagreeing, discussing, and committing – we deliver greater impact.
Please note that as part of our standard recruitment process, we conduct a background control on the final candidate for this role. This may include verification of education, employment history, any relevant professional certifications or other information that may be of our interest.