Logistics Coordinator, Nights
Einride
This job is no longer accepting applications
See open jobs at Einride.See open jobs similar to "Logistics Coordinator, Nights" Northzone.Operations
Los Angeles, CA, USA
Posted 6+ months ago
Want to be part of transforming road freight – for good? Einride is showing the world a new way to move, based on the latest digital, electric and autonomous technologies. Through our offering – freight capacity as a service – we enable businesses around the world to accelerate towards their sustainability goals.
Founded in 2016, Einride became the first company in the world to deploy a cab-less autonomous electric vehicle on a public road (Sweden, 2019). In 2022, we were the first to successfully operate such a vehicle on a US public road. Today, we are a team of more than 500 people, and our award-winning technology is being deployed across 8 countries (and counting). Our clients include some of the world’s biggest shippers, including Fortune 500 companies.
Einride is growing and big things are happening. We are looking for a Logistics Coordinator with relevant experience from the logistics industry to help us run the daily operations for customers of our electric trucks.
The Operations team is responsible for integrating Einride’s solutions in terms of both software and hardware with existing client infrastructure and to do so in a future proof way. Putting theory into practice, they get the wheels of change spinning. You will be joining a top talent team of ambitious, creative, kind-hearted people who challenge conventional thinking, think big, and aim for zero emissions.
Responsibilities:
- Help manage daily operations for a specific customer location and all associated items with this account
- Work with Operations account manager and operations leadership to refine and implement SOP’s
- Triage inbound inquiries or issues escalated beyond first SLA’s
- Utilize reporting tools with operations team to improve overall day to day operations
- Identify potential shortfalls and risks within operations and team
- Demonstrate thorough knowledge and understanding of various systems, technology, and tools both internal and external
- Develop strong relationships with relevant stakeholders (customers, carriers, OEMs etc.)
- Other duties as required by business needs or as assigned
Qualifications:
- Bachelor's degree or equivalent experience
- Required to be on-site at the hub location with defined night shift hours: 2200 - 0700 Sunday through Thursday
- Fluency in English and Spanish
- 1-3 years of relevant experience in the logistics industry within operations or account management
- Team player with a true passion for delivering outstanding customer satisfaction together with your colleagues
- Solid experience in partnering effectively with all types of teams and levels of professionals, both in terms of colleagues as well as customers
- Independent, hands-on problem solver that takes clear ownership of tasks
- Excellent problem solving skills
- Enjoys a fast paced, high growth workplace and the ability to think on your feet
- Highly collaborative and values constant improvement
- Excellent verbal and written communication skills
- Ability to obtain a TWIC card
- Preferred Qualifications:
- Prior experience with drayage or intermodal preferred
- Prior experience as dispatcher or driver manager preferred.
What We Offer:
- Competitive salary
- Competitive and comprehensive medical, dental and vision plans
- 401k with employer match
- 25 days of PTO
At Einride, we believe that a diverse and inclusive workplace makes us a more capable, innovative, and competitive company. We welcome people who represent diversity in their backgrounds, ethnicities, cultures, and experiences. Einride is an equal opportunity employer, aiming to reach our company’s full potential by cultivating an inclusive workforce. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.
At Einride, we are innovators, building solutions the world has never seen before – but urgently needs. That’s why we take action, and it’s why we are always eager to be challenged. We know that our best innovations come from having a diverse mix of people, including those of different experiences, career paths, and walks of life. By coming together and sharing our perspectives openly – by disagreeing, discussing, and committing – we deliver greater impact.
This job is no longer accepting applications
See open jobs at Einride.See open jobs similar to "Logistics Coordinator, Nights" Northzone.