This position is ideal for engineers who are passionate about enabling operational excellence through smart automation, data-driven insights, and scalable internal platforms. Your contributions will directly enhance service reliability, reduce downtime, and improve customer trust in our insurance services.

Key Responsibilities

• Develop and maintain backend tools and services that support operations workflows, including issue triage, order/policy remediation, and RCA automation.

• Build internal dashboards, monitoring frameworks, and alerting systems to provide visibility into operational health and KPIs.

• Take ownership of software applications, APIs, and services crucial for our data platform's seamless operation.

• Design microservices and serverless applications supporting the entire data lifecycle, from data ingestion to customer impact.

• Drive engineering best practices within the team and organization, fostering collaboration and adoption of clinical data products.

• Leverage AWS services (such as Lambda, Step Functions, DynamoDB, S3, CloudWatch, etc.) to build tools and automation that enhance system monitoring, visibility, and operational effectiveness.

• Participate in on-call rotations and incident reviews, helping to improve system reliability and operational response.

• Collaborate with cross-functional teams including Support, Product, and Engineering to understand business pain points, provide feedback, and help drive improvements across the product and operational workflows.

• Mentor junior developers and contribute to code quality through code reviews and design discussions.

Required Qualifications

• 5+ years of experience in backend software development using Node.js or similar technology.

• Hands-on experience with AWS cloud services (Lambda, Step Functions, DynamoDB, S3, CloudWatch, etc.)

• Ability to initiate impact with minimal high-level direction.

• Proficiency in node.js, Python, or other modern programming languages with a focus on backend development

• Familiarity with software development best practices: testing, version control, CI/CD.

• Strong problem-solving skills with a focus on production reliability and operational effectiveness.

Preferred Qualifications

• Experience working in enterprise software, especially within insurance, finance, or regulated industries.

• Exposure to monitoring/observability tools such as CloudWatch, Datadog, or Grafana.

• Understanding SLAs, incident response processes, and operational playbooks.

• Comfortable working in environments with legacy systems and modern cloud-based services.

• Familiarity with scripting languages (JavaScript, Python, Bash) and SQL for operational automation.

• Experience with infrastructure as code (Terraform, CloudFormation)

What You’ll Gain

• A chance to work with a collaborative and pragmatic team that supports one another and genuinely invested in your growth.

• Work on solving real-world problems that directly affect internal stakeholders, customers, and a chance to make a measurable impact on business-critical operations.

• Exposure to the entire ecosystem of systems and services that power our enterprise insurance platform — gaining a holistic understanding of how the application runs in production.

• Opportunities to deepen your cloud and data engineering skills in a supportive environment.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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