Business Systems Manager
BehavioSec
About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance
About our Team:
Our team is composed of seasoned professionals with strong leadership, communication, and project management skills. We excel in writing detailed process documentation, managing Business Systems and reporting. As a lean, energetic group, we work closely together to provide valuable services. Our team members are not only diligent but also adept at working independently or collaboratively. This dynamic fosters high productivity and innovation, enabling us to consistently achieve and surpass our objectives.
About the Role:
In this role, you will own and manage the maintenance and new enhancements of our in-house Contracts and Pricing management system (ARC). As a Business Systems Project Manager, you will have an in-depth knowledge of the product development process. Working with the ARC BA’s, you will ensure that future enhancement requirements are efficient, user-friendly, and aligned with our business goals, and you will ensure that the product backlog is prioritized, and it aligns with the business needs and aligns with the stakeholders’ expectations. Additionally, you will work with maintaining and/or creating new process documentation when needed.
You will gather feature requests, schedule releases, coordinate sprints along in coordination with the BA’s, and address production issues. Working closely with cross-functional teams, you will ensure the product meets customer expectations and refine the Agile methodology based on feedback. With a deep understanding of business strategy, you will own the vision of ARC, ensuring that future enhancements meet customer needs and business objectives.
Responsibilities:
Collaborate with business, technology stakeholders, and BAs to resolve issues and plan enhancements.
Lead backlog prioritization and decision-making with BAs.
Ensure requirements are understood and implemented correctly.
Communicate product vision, roadmap, and progress to stakeholders.
Develop, agree, and execute project plans and schedules, ensuring scope, timelines, and deliverables are met.
Provide data-driven insights for decisions, risk mitigation, and financial monitoring.
Apply project management frameworks such as Agile, Scrum, Lean Six Sigma, and leverage tools like JIRA, Confluence, Power BI, Excel and Monday.com for planning and reporting.
Track progress, manage risks, and adjust schedules, costs, or resources as needed.
Align product vision and roadmap with strategic goals; identify enhancements and innovations.
Define and validate acceptance criteria; oversee QA and UAT with BAs.
Assess impact of changes, approve/reject based on priorities, and communicate updates.
Coordinate training and ensure accurate documentation for end-users.
Engage Business SMEs for timely process and tool support.
Qualifications/Requirements:
Bachelor of Science, Bachelor of Arts, Bachelor in Business Administration or equivalent experience
PMP, Lean Six Sigma certifications
Risk Management, Business/Marketing/Management, Information Technology desired
Professionalism and strong interpersonal skills including the ability to communicate technical issues and/or concepts to both technical and non-technical people.
Demonstrated ability to influence without authority.
Proven experience as a Product Owner or similar role in an Agile environment.
solid understanding of Agile methodologies and practices.
Excellent communication, negotiation, and stakeholder management skills.
Ability to prioritize and manage multiple tasks effectively.
Excellent analytical and problem-solving skills.
Proven ability to enforce strategic alignment by refusing enhancement requests outside core business goals.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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