Professional Services Consultant
BehavioSec
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
About our Team: As an Associate Professional Services Consultant, you will be part of a team that support and deliver the onboarding and on-going customer management of new and existing customers of the Bridger Insight XG Financial Crime Compliance platform. Relying on your product and industry expertise, you will ensure the best experience for our customers whilst delivery projects in a timely manner.
About the Role: You will take new business and dedicated existing clients through the full onboarding process. Helping them to configure their financial crime strategy and advising them on best practice.
#LexisNexis Risk Solutions operates as a recognised innovative leader in our field. We are a passionate team who see development as a creative and inspiring endeavour and are looking for people to join the team and deliver truly world beating products. This is a testing and exciting environment, and you should be comfortable working directly with customers.
The Professional Services Consultant – Bridger is responsible for delivering business-focused implementation and migration services for LexisNexis Risk Solutions’ Bridger product suite. This role partners with clients to ensure successful onboarding, configuration, and transition from legacy systems to Bridger, aligning solutions with compliance objectives and operational workflows. The consultant acts as a trusted advisor, guiding clients through functional design, best practices, and change management, while coordinating with technical teams for execution.
This position ensures clients achieve compliance objectives through effective functional implementation and smooth migration to Bridger. By combining business acumen with consultative skills, the Professional Services Consultant drives successful adoption and long-term client value.
Responsibilities:
Business-Focused Implementation - Lead the implementation of Bridger solutions in line with client compliance and operational processes. Conduct workshops to capture business requirements and convert them into solution configurations.
Migration Support - Assist clients in planning and executing migrations from legacy platforms (e.g., WorldCompliance) to Bridger and provide guidance on data mapping, cleansing, and validation to ensure smooth transition.
Client Advisory & Best Practices - Advise clients on optimal workflows, screening strategies, and integration approaches to maximise efficiency and compliance and share industry best practices and regulatory insights relevant to financial crime compliance.
Project Coordination - Maintain project plans, timelines, and stakeholder communication throughout implementation and migration phases and act as the primary point of contact for business-related queries during the project lifecycle.
Stakeholder Engagement - Collaborate with Sales, Product, and Technical teams to ensure client needs are met and support proof-of-concept initiatives and assist Sales with business case development.
Training & Enablement - Deliver client training sessions on Bridger functionality and workflows and create user guides and functional documentation to support adoption.
Continuous Improvement - Identify opportunities to enhance client satisfaction and streamline migration processes and provide feedback to product teams on functional enhancements and client needs.
Requirements:
BA/BS degree or equivalent experience in business, compliance, or related field.
Experience in financial crime compliance, professional services, or business process consulting.
Experience with system migrations and functional implementation projects.
A good understanding of compliance screening workflows, sanctions, and PEP processes and familiarity with Bridger or similar screening platforms.
Ability to manage multiple projects and stakeholders effectively.
Communication: Excellent written and verbal skills; able to present to business and technical audiences.
Technical Awareness (not hands-on): Basic understanding of data structures, APIs, and integration concepts and ability to liaise with technical teams and interpret technical requirements.
Travel: Up to 10% as required.
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Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life Assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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